1. What types of tractors do you offer?
We offer a variety of Millat-made Massey Ferguson tractors, available in different horsepower options (50HP, 60HP, 75HP, 85HP, and 100HP) to suit different agricultural needs. Our tractors include both 2WD and 4WD models for versatility in various farming conditions.
2. Do you provide agricultural implements and accessories?
Yes, in addition to tractors, we also offer a wide range of agricultural implements such as ploughs, disc harrows, maize shellers, and boom sprayers, as well as accessories like hydraulic loaders and rear-mounted dozers to enhance the functionality of your tractor.
3. How can I place an order?
You can place an order directly on our website by adding items to your cart and completing the checkout process. If you need assistance, please feel free to contact our customer support team via email or phone.
4. What payment methods do you accept?
We accept multiple payment methods, including credit/debit cards, bank transfers, and online payment gateways. All transactions are secure and processed through reputable payment providers to ensure your safety.
5. Do you offer financing options?
Currently, we do not offer financing options directly. However, we are happy to provide any necessary documentation or information to assist you in securing third-party financing.
6. How long does delivery take?
Delivery times vary depending on your location and the availability of the product. Generally, once the order is confirmed and payment is processed, delivery within South Africa takes 5-10 business days. For international orders, please contact us for estimated delivery times.
7. Can I track my order?
Yes, you can track your order using our Track Your Order feature. Simply enter your order number on the tracking page, and you’ll be able to see real-time updates on the status of your delivery.
8. Do you provide warranties on your products?
Yes, all our tractors and implements come with a manufacturer’s warranty. The warranty period varies depending on the product type. Please refer to the specific product page or contact our customer service team for detailed warranty information.
9. Do you offer after-sales support and maintenance?
Absolutely! We provide after-sales support and maintenance services. Our team is available to assist you with any technical issues or questions you may have regarding the operation and maintenance of your equipment.
10. Can I return or exchange a product?
We have a return and exchange policy for certain products, provided they meet our conditions for returns. If you wish to return or exchange an item, please contact our customer service team for assistance and further instructions.
11. What is the best way to contact your customer support?
You can reach our customer support team via email, phone, or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
12. Can I visit your showroom?
Yes, we welcome customers to visit our showroom. Please contact us in advance to schedule an appointment so we can ensure that our team is available to assist you.
13. Do you ship internationally?
Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination country. Please contact us directly for more information on international orders.
14. How do I stay updated with your latest products and promotions?
You can stay informed about our latest products, promotions, and events by signing up for our newsletter. Simply enter your email address at the bottom of our homepage to subscribe.